Omnisend vs. Klaviyo: A Comprehensive Email Marketing Comparison

omnisend vs klaviyo pricing

In today’s digital age, email marketing continues to be an essential tool for businesses to engage with their audience and drive conversions.

Two leading platforms, Omnisend and Klaviyo, are often in the spotlight for businesses exploring the best email marketing solution.

Let’s delve into a comparative analysis of these tools to help you make an informed decision.

Klaviyo Vs Omnisend Overview


Omnisend, formerly known as Soundest, is a comprehensive marketing platform tailored for e-commerce businesses.

This platform boasts user-friendly automation, multi-channel messaging capabilities, and deep segmentation options, making it a robust choice for online retailers of varying sizes.


Klaviyo focuses on helping online businesses create meaningful, personalized interactions across various marketing channels.

With its dynamic segmentation and in-depth analytics, Klaviyo gives brands the ability to craft data-driven campaigns to foster deeper relationships with their audience.

Segmentation and Personalization

Segmentation and personalization are two critical strategies in email marketing.

When used effectively, they can transform generic email campaigns into powerful, individualized interactions, leading to higher engagement rates and ROI.

The key is to always remain attentive to your subscribers’ behaviors and needs and adjust your strategies accordingly.

Omnisend Segmentation

Omnisend’s segmentation engine allows users to break down their audience based on shopping behavior, campaign engagement, and more.

Combined with its product recommendation feature, businesses can craft highly personalized emails for different segments.

Klaviyo Segmentation

Klaviyo excels in this area, offering predictive analytics, which can forecast individual customer behaviors.

This allows businesses to tailor their messaging in a highly specialized manner, optimizing for higher engagement rates.

Automations and Workflows

Automations and workflows in email marketing provide businesses with the tools to nurture and engage their audience effectively without constant manual effort.

By setting up thoughtful and strategic sequences, brands can guide their subscribers through a predetermined journey, enhancing engagement and driving conversions.

Omnisend Automations

Omnisend offers a ‘drag-and-drop’ workflow builder, which makes setting up automations a breeze, even for the less tech-savvy.

Their pre-built workflows for cart abandonment, welcome series, and post-purchase communications provide a good starting point for retailers.

Klaviyo Marketing Automation

Klaviyo’s flow builder is powerful and intuitive. It provides detailed insights right within the workflow, ensuring that users can optimize their communications in real-time.

This results in more dynamic and responsive email campaigns.

Multi-Channel Email Marketing

While “multi-channel email marketing” might seem counterintuitive at first, given that email is just one channel, the term often refers to email marketing campaigns that are integrated within a broader multi-channel strategy.

In today’s digital age, where users move fluidly between devices and platforms, multi-channel marketing is not just advantageous – it’s essential.

Omnisend Features

One of Omnisend’s standout features is its capability to send messages across various channels, including email, SMS, push notifications, and more.

This holistic approach ensures that brands can reach their audience wherever they are.

Klaviyo Features

While Klaviyo started primarily as an email marketing tool, it has expanded its functionalities to include SMS and other integrations.

However, Omnisend might have a slight edge when it comes to the breadth of channels.

Pricing and Scalability

Both platforms use a tiered pricing structure, scaling based on the number of contacts.

Pricing and scalability in email marketing aren’t just about cost-saving. They’re fundamental to ensuring that a business can grow, adapt, and innovate in its communication strategies.

By selecting a platform that offers transparent, competitive pricing and the ability to scale, businesses can secure their position in their audience’s inboxes and their market at large.

Omnisend Pricing

Omnisend’s pricing is quite transparent. Their free plan, ideal for small businesses, includes basic email campaigns.

As businesses grow, they can transition into the paid plans which unlock advanced features like automation and premium support.

Klaviyo Pricing

Klaviyo also offers a free plan but tends to be pricier as your contact list grows.

However, many businesses find the enhanced features and analytics capabilities worth the investment.

Integration and Compatibility

In today’s interconnected digital landscape, isolation is a limitation. Integrations and compatibility in email marketing tools are no longer just “nice-to-have” features—they’re essential.

They streamline processes, enrich data, enhance user experience, and ultimately, amplify the results of email marketing campaigns.

As such, when selecting an email marketing platform, one must assess its integration capabilities to ensure a future-proof and efficient marketing ecosystem.

Omnisend Integrations

Omnisend offers smooth integration with most major e-commerce platforms such as Shopify, BigCommerce, Magento, and WooCommerce.

This seamless integration ensures that data flow between platforms is consistent and reliable.

Klaviyo Integrations

Klaviyo is renowned for its deep integration with Shopify, but it also supports many other platforms. Its API is robust, enabling businesses to create custom integrations if needed.

Final Thoughts

Choosing between Omnisend and Klaviyo largely depends on your business’s specific needs.

For businesses wanting a multi-channel marketing approach with a simple interface, Omnisend might be the better choice.

On the other hand, if data-driven campaigns with advanced segmentation and analytics are a priority, Klaviyo stands out.

Before committing, it’s wise to take advantage of free trials or demo versions that both platforms offer.

This will provide a hands-on experience, ensuring that you’re making the best decision for your brand’s growth.



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